At Kindofy, we aim to deliver high-quality digital content. Due to the nature of ebooks, we do not offer refunds once a purchase is completed, except in specific cases outlined below:
1. No Refunds After Purchase
All sales are final once payment is processed.
This includes accidental purchases, duplicate orders, or changes of mind.
2. File Defect or Delivery Error
If your ebook file is corrupted, unreadable, or you received the wrong file, please contact us within 3 days of purchase.
You must provide proof (e.g., screenshot or error message).
If verified, we will offer a replacement or issue a full refund.
3. How to Request Support
Email us at: [email protected]
Include your order number and a detailed explanation of the issue.